Reach New Heights!

Enrolment

When to enrol

Enrol as early as possible as courses require a minimum number to run and will be cancelled if the number is not reached. This does not apply to distance courses which have continuous enrolment for individuals.

Who can enrol

Generally, no prior experience or qualifications are necessary, however, occasionally selection criteria may apply, in which case this will be specified in the course description. Anyone aged 15yrs and over may enrol. Persons under 15yrs may be eligible for enrolment where specified. RPL and Credit Transfer are offered to all students enrolling in accredited courses.

Concessions

Fees are kept as low as possible to cover co-ordination, tuition, venue hire, insurance and other costs associated with the course. Concessions will be granted to those who hold a Health Care Card. Proof of entitlement [card number] must be recorded on enrolment form.

Confirmation & Receipts

Enrolment is confirmed on payment of fees. Receipts are issued immediately where enrolment is made in person. For phone and mail enrolments receipts are issued at the first class or may be posted where a self addressed, stamped envelope is supplied.

Induction & Orientation

Occurs on the first day of the course or when you receive your materials for distance or online courses. Students enrolling in accredited courses may access our Student Handbook at www.kcc.nsw.edu.au or in the office.

Refunds & Cancellations

We maintain the right to cancel any course at our discretion. If the College cancels a course, a full refund will be made. If you cancel your enrolment 7 days before the beginning of the course a full refund will be made [less a cancellation fee equal to10% of the total course cost on courses over $100 and $10 on all other courses.] No refund will be made if you cancel less than 7 days prior to start of course. Credit to a later course may be available in certain circumstances. Please apply to the Centre Manager in writing.

Certificates

Certificates or Statements of Attainment are issued to students who successfully complete the requirements for accredited courses. In non-accredited courses a Statement of Attendance is provided on request at a cost of $5.50. Your request must be received prior to completion of the course.

Access & Equity

We recognise that access and equity in adult education involves the removal of obstacles to learning and the active encouragement of participation through careful planning, scheduling and costing of courses. We offer support and advocacy as required including LLN support and special requirements to meet the needs of people with disabilities where practicable. It is the participant's responsibility to notify the College of support needs.

Appeals & Complaints

If you feel the College has been unjust and not acted in good faith on any issue including assessment, enrolment or course delivery please contact the Centre Manager.

Rights & Responsibilities

Participants have the right to a qualified tutor and a learning environment that is free from harassment or discrimination. The College reserves the right to refuse entry or remove any person from a class if their behaviour is deemed to be unacceptable, offensive or dangerous to themselves, staff or other students. Participants should be responsible for their own possessions during class and should adhere to OHS requirements such as wearing appropriate clothing and ensuring awareness of emergency procedures.